Enterprise Multi-Tenant SaaS Platform
Bespoke Application + AI Integration + Automation
The Challenge
A growing business needed a complete operating platform — client management, scheduling, billing, communications, document workflows, and analytics — all under one roof, supporting multiple locations with strict data isolation between tenants.
What We Built
A full-scale multi-tenant SaaS platform with subdomain-based routing, real-time WebSocket updates, AI-powered content generation, digital signatures, e-document workflows, and automated communications across SMS and email — integrated with 12+ external services.
Multi-Tenant Architecture
Subdomain-based routing with Row-Level Security on every table. Middleware-enforced tenant isolation. Parent-child location groups.
Real-Time Everything
WebSocket subscriptions for live notifications, document signing status, scheduling updates. No page refreshes needed.
AI-Powered Workflows
Claude AI generates professional email templates, content assistance, and document drafts on demand — integrated directly into the platform.
Document Pipeline
Serverless PDF generation via Puppeteer, digital signatures with PKCS#12 certificates, automated form collection with completion analytics.